Customer care
Refund Policy
Last updated: August 23, 2026
Seven-day technical guarantee
If you cannot access or duplicate the purchased template, or if a material advertised feature is missing, contact us within seven days of purchase. We will first try to provide a working link or reasonable fix. If we cannot resolve the issue, you may request a refund.
What to include
Email 3822036282@qq.com with the purchase email, order reference, a short description of the problem, and a screenshot when useful. Never send passwords, payment-card numbers, identity documents, or Notion login credentials.
Digital-product limitations
Refunds are normally not provided for change of mind, failure to read the product description, lack of a Notion account, or requests made after seven days when the product was delivered and works as described.
Mandatory rights
Nothing in this policy limits consumer rights that cannot legally be excluded. The merchant of record may also apply mandatory refund or dispute procedures shown at checkout.